A boil order has been issued for a number of customers of Illinois American Water due to a water main break near the Catholic Children's Home earlier today.  A boil water order is now in place for Godfrey, Grafton, Elsah (including Principia College and Joywood) and a portion of Alton.  

Customers in the immediate downtown Alton area are not affected.  St. Anthony's Hospital and Alton Memorial Hospital are not affected by the boil order.  The affected are in Alton includes State Street north of West 9th St, Alby Street North of 17th St, Henry St North of 20th, Oakwood West of Buckmaster, and Humbert Rd North of Randolph. This also includes customers of the Jersey Rural Water District and Medora Water District.  Fosterburg Water is not included.

A boil water order will be in effect until water quality samples confirm that the water is safe for consumption.  Any water to be used for drinking or cooking should be brought to a rolling boil for 5 minutes prior to consumption.  Water is OK for bathing, washing and other common uses. When the order is lifted, we'll let you know on The Big Z, and at Alton Daily News.com

This boil water order is being issued in accordance with Illinois Environmental Protection Agency regulations.  Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil water order must be issued as a precaution to protect customers.


It is standard procedure for a boil water order to be in effect for 36 hours after water service is restored.  Customers are being notified of this work and boil water order via media outreach, customer calls, social media and Illinois American Water website updates at www.illinoisamwater.com.  Information is also provided to our customer service center representatives. Notification will be completed in the same manner when the boil water order is lifted.