Illinois American Water has lifted the boil water order issued to Godfrey, Elsah and a portion of Alton customers on Saturday, Oct. 3, 2015.   Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency Safe Drinking Water Act standards and regulations.  It is no longer necessary for customers to boil their water before drinking or cooking.  

During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards.  Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements.  

The boil water order was issued after a water main break occurred in the service area, causing a temporary loss of water service to some customers and a loss in water pressure to many in the area.    

“Our team wants to thank our customers for their patience as we worked to resolve the issue,” said Karen Cooper, operations superintendent for the Alton District.  “There is always a sense of urgency when water service to our customers is affected; we also want to ensure we are working safely.  We appreciate our customers understanding.”  

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