SPRINGFIELD– The Illinois Department on Aging’s (IDoA) Senior Health Insurance Program (SHIP) is reminding seniors of the free counseling assistance available to Medicare-eligible individuals and their caregivers during Medicare Open Enrollment occurring October 15th through December 7th.

During open enrollment, eligible adults can adjust Medicare Advantage or Medicare prescription drug coverage, move from original Medicare to a Medicare Advantage plan - or vice versa - switch between Medicare Advantage plans, join a Medicare Prescription Drug Plan, or switch or drop existing drug plans without penalty; all of which can be overwhelming and confusing. With over 350 SHIP offices across Illinois, the agency stands ready to refer clients to their closest site, which can schedule an appointment to assist with open enrollment.

Get The Latest News!

Don't miss our top stories and need-to-know news everyday in your inbox.

Article continues after sponsor message

“I encourage seniors to make an appointment at their earliest convenience, because as during every open enrollment season, we anticipate it’ll be very busy with people seeking help,” said Jean Bohnhoff, Director of IDoA. “Our SHIP counselors are ready to help you make sense of the complicated Medicare system and to make the best choices for your healthcare as we prioritize respecting yesterday, supporting today, and hoping for tomorrow.”

SHIP counselors work through the Medicare.gov system to help seniors and people with disabilities make the best choices for their individual situation. Contact SHIP, by calling 1-800-252-8966, weekdays 8:30 a.m. - 5:00 p.m. For more information about SHIP, including a list of SHIP locations, visit the website at: http://www.illinois.gov/aging/ship/Pages/default.aspx.

To compare 2019 drug and health plans on your own and to find out more about Medicare options, including preventive services now covered, visit the federal website at: www.medicare.gov. Medicare customer service representatives are available 24/7 at: 1-800-633-4227.

SHIP is not affiliated with any insurance company, and counselors do not sell or solicit any type of insurance. SHIP counselors in the field help seniors and people with disabilities on Medicare understand the options available to them. They also educate and answer questions about Medicare plans and options.

Prefer RiverBender on Google
Copyright 2026 Riverbender.com. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

 

More like this:

Department on Aging Offers Free Help to Make Medicare Open Enrollment Decisions
Oct 15, 2025
Get Covered Illinois Announces New Tax Time Easy Enrollment Program
Apr 7, 2026
Saint Mary’s College Announces Spring 2026 Dean’s List
2 days ago
Two Bunker Hill Graduates Earn High School Diplomas and Associate Degrees Together
Jun 17, 2026
In Observance of National 529 Day, Illinois Treasurer Michael Frerichs Encourages Families to Save for Higher Education Costs
May 29, 2026