WASHINGTON – U.S. Senator Dick Durbin (D-IL), along with Senator Mark Warner (D-VA) and 16 Senate colleagues, sent a letter to the CEOs of eight major internet service providers (ISPs) calling on the companies to take steps to accommodate the unprecedented reliance we will likely see on telepresence services, including telework, online education, telehealth, and remote support services.

In the letter, sent to the CEOS of AT&T, CenturyLink, Charter Communications, Comcast, Cox Communications, Sprint, T-Mobile, and Verizon, the Senators call on companies to suspend restrictions and fees that could limit telepresence options. With disruptions likely to reveal the full extent of the nation’s broadband gaps, they also call on the companies to provide free or at-cost broadband options for students affected by the virus who otherwise lack broadband access for online learning during the outbreak.

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“As organizations around the country formulate their responses to the recent outbreak and spread of the novel coronavirus, or COVID-19, we write to discuss the steps that your company is taking to accommodate the unprecedented reliance we will likely see on telepresence services, including telework, online education, telehealth, and remote support services,” wrote the Senators. “Specifically, we ask that you temporarily suspend broadband caps and associated fees or throttling for all communities affected by COVID-19 and work with public school districts, colleges, and universities to provide free, or at-cost, broadband options for students whose schools close due to COVID-19 who don’t have access at home.”

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Comcast recently announced that it will be raising browsing speeds for its Internet Essentials package to 25/3 Mbps and giving new Internet Essentials customers their first two months free.

In the letter, the Senators emphasize the unprecedented demand for telepresence services that will likely occur during the coronavirus outbreak. The letter also highlights data from the Joint Economic Committee that nearly 12 million children live in homes lacking a broadband connection. According to Education Week, over 1.3 million students have already been impacted thus far by the coronavirus outbreak.

In addition to Durbin and Warner, the letter was signed by Senators Tim Kaine (D-VA), Michael Bennet (D-CO), Cory Booker (D-NJ), Tammy Baldwin (D-WI), Richard Blumenthal (D-CT), Jeff Merkley (D-OR), Elizabeth Warren (D-MA), Mazie Hirono (D-HI), Angus King (I-ME), Patty Murray (D-WA), Bernie Sanders (I-VT), Robert Menendez (D-NJ), Jack Reed (D-RI), Ron Wyden (D-OR), Ed Markey (D-MA), and Gary Peters (D-MI).

A copy of the letter is found here and below:

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