The Better Business Bureau is issuing a warning about an O’Fallon, Illinois – based travel planner that has allegedly bilked a number of customers out of their money.  Better Business Bureau investigator Bill Smith tells The Big Z Kaptivating Kreations started out as a party planner, but recently expanded into booking trips. 

Click here for Smith's comments

An East Alton man is among those whom reported problems.  He said he hired Kaptivating Kreations to plan a destination wedding trip to Hawaii for him, his fiancé and more than a dozen friends and family members.  He said the group paid deposits totaling about $6,000 in February, but the business allegedly never reserved plane tickets or hotel rooms for anyone in the group. 


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