October 2013: when health insurance changed for many.   Illinois deputy governor Cristal Thomas says most of the online glitches you’ve heard about have been on the federal web site, not the state site,  http://www.getcoveredillinois.gov/.


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“People can enter some very basic information,” she says, “confirm that they live in Illinois, how many people live in their household, whether or not anybody in the household currently has insurance or Medicaid, and their monthly income, and it will let them know what type of coverage they’re eligible for.”

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