The Federal Communications Commission has approved tougher telemarketing rules designed to cut down on the amount of computer-dialed and prerecorded calls that seem to come at the most inopportune times. The rules require telemarketers to obtain written consent before placing robocalls, and they will no longer be able to make robocalls just because a person previously had done business with that telemarketer.
Citizens Utility Board spokesman Jim Chilsen says the telemarketing industry by and large is on-board with the FCC's decision.
Charitable, informational and political calling is still permissible under the new rules. The new rules also state that telemarketers must provide an "opt out" mechanism during each robocall. Once the consumer revokes consent, the telemarketer would need to hang up and add the consumer to the company's do-not-call list.