Complaints against the cable television and satellite companies again led the list of industries with the most complaints registered with the Better Business Bureau in St. Louis last year. No surprise, says investigator Bill Smith, since St. Louis is the corporate headquarters of Charter Cable, and all complaints throughout their service area come here.
Smith tells The Big Z the industry that had more reviews than any other last year was Home Construction and Remodeling Contractors.
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Smith says the BBB resolved 87 percent of complaints filed with the agency, an increase from 85 percent in 2013. The Better Business Bureau provided services to consumers and businesses more than 6.4 million times last year.