Patients are very pleased with the service they receive from Alton Memorial Hospital according to results from a national healthcare marketing research company. Professional Research Consultants announced that Alton Memorial won eight honors at the 2014 PRC National Excellence in Healthcare Conference in St. Louis earlier this summer.
Alton Memorial Hospital Senior Coordinator of Public Relations Dave Whaley says a number of departments received PRC’s 5-star awards.
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The emergency department and inpatient services were also presented with 4-star awards during the conference according to Whaley. He says these awards are very important to the hospital because they are awarded based on the feedback from patients collected during confidential surveys.