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RiverBender is Hiring! Customer Service & Web Support

RiverBender is Hiring! Customer Service & Web Support

Customer Service & Web Support

 

Riverbender.com is an innovative, digitally focused media and marketing solutions company committed to strengthening the Riverbend community. With our unmatched news, sports, and other local community content, Riverbender.com touches nearly 270,000 readers each month. Our sister site, EdGlenToday.com, furthers our reach to the Edwardsville, Glen Carbon, and surrounding communities. Our digital marketing services division provides websites and online targeted advertising solutions to over 400 local businesses, non-profits, schools, and municipalities. As we continue to grow and expand, there's never been a better time to join our talented team. Visit Riverbender.com/Jobs to learn more about our opportunities

 

Riverbender.com is looking to fill part-time or full-time positions in Customer Service & Web Support to maintain our existing base of advertising and website clients. This exciting and rewarding opportunity will give you a chance to grow your Internet and communication skills, enjoy the satisfaction of taking care of your customers, and serve your community in many ways. We’re seeking representatives who will help grow our business by providing top-notch customer service and support in a professional and fun atmosphere. 

 

Be proud, work hard, and be a part of the winning team at Riverbender.com!

 

Responsibilities:

  • Handles daily assignments that could include data entry, website updates, email and phone communications, writing, copy editing, social media, research, Adobe PhotoShop
  • Quickly and accurately handles support requests via ticketing system
  • Communicates efficiently and professionally with clients and other team members
  • Participates in brainstorming sessions

Requirements:

  • Well-organized, detail-oriented and flexible
  • Ability to multi-task in a fast-paced environment
  • Exceptional written and verbal communication skills required
  • Technical Internet and social media skills
  • Website design (WordPress), graphic design, or social media experience preferred but not required

 

HOW TO APPLY

 

We are eager to learn more about you and how you fit this role. When you apply, don’t limit your response to a resume; include a cover letter that outlines why you feel you are a good fit for the position, include any applicable work samples, and your salary history for all prior employment. Email your response to employment@riverbender.com

 

Completing these steps will ensure that your application receives the highest consideration.

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