The Better Business Bureau is issuing a warning about an O’Fallon, Illinois – based travel planner that has allegedly bilked a number of customers out of their money. Better Business Bureau investigator Bill Smith tells The Big Z Kaptivating Kreations started out as a party planner, but recently expanded into booking trips.
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An East Alton man is among those whom reported problems. He said he hired Kaptivating Kreations to plan a destination wedding trip to Hawaii for him, his fiancé and more than a dozen friends and family members. He said the group paid deposits totaling about $6,000 in February, but the business allegedly never reserved plane tickets or hotel rooms for anyone in the group.