Four new consumer protections have been signed into law. One of those laws bans a telephone scam known as “cramming.” That's when third parties charge unneeded or unwanted services on a landline telephone bill. Consumer advocates say often times customers don't even know they're being charged.
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Gov. Pat Quinn signed four consumer-related bills into law Wednesday. The anti-cramming one goes into effect next year. Only Illinois and Vermont have such a law. The three additional consumer protection laws were also signed by the governor. The first requires utilities to notify credit reporting bureaus when billing issues have been resolved. The second allows townships to aggregate power purchasing which will increase competition and lower costs. The third bill allows “net metering” which lets customers who generate their own renewable power sell excess back to an electricity provider.