The Illinois Department of Insurance is reminding there is help available for patients needing mental health care. The agency's Office of Consumer Health Insurance, or "OCHI" is a great resource for patients winding their way through the often complex insurance system, according to agency director Anne Dowling.
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Dowling says finding mental health and substance abuse coverage can be especially confusing. She suggests calling the office for explanations on coverage and to help file applications or complaints. The OCHI toll free number is 1-877-527-9431.