This information comes from Illinois American Water. Click the link in the story to find a boil order map:
Alton, Ill. (Oct. 10, 2016) – Due to a water main break at Stanka Lane and Gibbons Road in Godfrey, about 150 customers are under a boil water order. This boil water order is being issued in accordance with Illinois Environmental Protection Agency regulations. Any time water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil water order must be issued as a precaution to protect customers.
Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. A map of the affected area can be viewed here – http://arcg.is/2elLjqK
It is standard procedure for a boil water order to be in effect for 36 hours after water service is restored. Customers are being notified of this boil water order via media outreach, customer calls and Illinois American Water website updates at www.illinoisamwater.com
Information is also provided to our customer service center representatives. Notification will be completed in the same manner when the boil water order is lifted. About Illinois American Water Illinois American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 1.2 million people. American Water also operates a customer service center in Alton and a quality control and research laboratory in Belleville.
Illinois American Water ranked “Highest in Customer Satisfaction with Water Utilities in the Midwest" according to J.D. Power’s 2016 Water Utility Residential Customer Satisfaction Study. SM American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. Marking its 130th anniversary this year, the company employs 6,700 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 47 states and Ontario, Canada. More information can be found by visiting www.amwater.com