The Federal Trade Commission has been cracking down on robocalls but the Better Business Bureau reports numerous complaints about them in recent months. Most of those complaints are about companies offering customers a personal alert system for free according to Investigator Bill Smith. He says the agreement for those items also typically includes a monthly fee that customers are not aware of.
He says another issue is that some people are afraid to say “no”.
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Smith says you should never agree to anything without talking to a real person first and recommends that you research the company and the product itself. He says if they are evasive and refusing to give you information or send you a contract that you should just hang up and report the incident to the BBB.
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