The Better Business Bureau has issued a warning against another extended auto warranty company. United Auto Defense claims it is having cash-flow problems, and that's why they have been unable to offer prompt refunds to its customers. The BBB has taken 120 complaints against the company in the past year alone..
Bill Smith says the bureau has called out a number of extended auto warranty companies, and most have the same response after you sign the contract – which you are not always allowed to read before agreeing to sign up.
Click here for Smith's comments
United Auto Defense is a marketing firm that sells vehicle service contracts on behalf of other companies that administer the agreements. The company's operations and call center are in St. Charles, but its corporate office is in Douglasville, Georgia.